Shipping policy
Effective Date: 15/04/2020
Last Updated: 04/02/2025
At Outstanding Nutrition, we strive to deliver your orders quickly and efficiently. We ship using PostNord and UPS, ensuring reliable and secure deliveries across Denmark and internationally.
1. Shipping Destinations
We currently ship to:
✅ Denmark (Nationwide)
✅ European Union (EU) Countries
✅ Selected International Destinations
If you are unsure whether we ship to your location, please contact us before placing an order.
2. Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Tracking |
|---|---|---|
| PostNord Standard (Denmark) | 2–4 business days | ✅ Yes |
| PostNord Express (Denmark) | 1–2 business days | ✅ Yes |
| UPS Standard (EU) | 3–7 business days | ✅ Yes |
| UPS Express (EU & International) | 1–4 business days | ✅ Yes |
📌 Note: Delivery times are estimates and may vary due to external factors such as customs processing or holidays.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
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Destination country
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Order weight & size
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Selected shipping method
We offer free shipping on orders over 499kr within Denmark.
4. Order Processing Time
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Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
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Once your order is shipped, you will receive a tracking number via email.
5. International Shipping & Customs
For international orders:
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Import duties, taxes, and customs fees may apply based on your country’s regulations.
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Customers are responsible for any additional fees charged by customs.
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Delays due to customs clearance are beyond our control.
6. Lost or Delayed Shipments
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If your package is delayed or missing, please contact us at info@outstanding-nutrition.com with your tracking number.
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If a package is lost due to a shipping carrier issue, we will assist you in filing a claim.
7. Contact Us
For shipping inquiries, please contact:
📧 Email: info@outstanding-nutrition.com
📞 Phone: +4528717498