Shipping Policy
At Outstanding Nutrition, we strive to deliver your orders quickly and efficiently.
We ship with GLS and UPS, ensuring reliable and secure deliveries throughout Denmark and internationally.
1. We currently ship to:
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Denmark (nationwide)
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EU countries
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Selected international destinations
If you are unsure whether we ship to your address, please contact us before placing your order.
2. Shipping Methods and Delivery Times
| Shipping Method | Estimated Delivery Time | Tracking |
|---|---|---|
| GLS Standard (Denmark) | 2–4 business days | ✅ Yes |
| GLS Express (Denmark) | 1–2 business days | ✅ Yes |
| UPS Standard (EU) | 3–7 business days | ✅ Yes |
| UPS Express (EU & International) | 1–4 business days | ✅ Yes |
Note: Delivery times are estimated and may vary due to external factors such as customs processing or holidays.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
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Destination country
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Order weight and size
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Selected shipping method
We offer free shipping on orders over 499 DKK within Denmark.
4. Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a tracking number via email.
5. International Shipping and Customs
For international orders:
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Import duties, taxes, and customs fees may apply depending on your country’s regulations.
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The customer is responsible for any additional charges from customs authorities.
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Delays caused by customs clearance are beyond our control.
6. Delayed or Lost Shipments
If your package is delayed or missing, please contact us at info@outstanding-nutrition.com with your tracking number.
If a package is lost due to the courier service, we will assist you in submitting a claim.
7. Contact Us
For any questions regarding shipping, please contact us:
Email: info@outstanding-nutrition.com
Phone: +45 2871749